Refund Policy


  • What is your refund policy?

    All sales are final.If an event is cancelled you will be contacted via email and you are entitled to a refund of the price of your ticket. For cancelled events refunds are processed automatically so there is no need to contact us.
     
  • The event was rescheduled to a different date. What do I do?

    If your event is rescheduled to a new date you will be contacted by email. Your order will be valid for the new date.
    If an event is cancelled you will be contacted via email and you are entitled to a refund of the price of your ticket. For cancelled events refunds are processed automatically so there is no need to contact us.
    If you do not hear from us then the event is going ahead and there is no need to contact us. If the event is still scheduled to go ahead, we are unable to offer a refund.
     
  • How long will it take for my refund to appear on my bank statement?

    Refund credits usually appear in your bank account within 3-5 business days. (Business days do not include weekends or holidays.) This time period varies depending on your financial institution.
    **Please bear with us as we work through the large volume of refund request emails we've received due to COVID-19 (coronavirus). During this time, refunds may take up to 30 days to be processed.**